Refund Policy

01Before the programme starts

A full refund is available if a refund request is made before any learning content has been accessed and before the programme start date for Industry-Led cohorts.

02After the programme starts

Once learning content has been accessed, or once an Industry-Led cohort has begun, the fee is not refundable. This is because content, assessments and live sessions are made available in full at the start of the programme.

A certificate is earned by completing the programme requirements; it is not purchased, and an unfinished programme is not grounds for a refund.

03Programme cancellation

If a scheduled Industry-Led cohort is cancelled and no alternative date is acceptable to the participant, the fee is refunded in full.

04Duplicate or failed payments

Duplicate charges, and amounts debited for a payment that did not complete a registration, are refunded in full once verified.

05How to request a refund

Send your registration ID and the reason for the request to Operations@roystianfoundation.com. We will confirm whether the request is approved.

06How refunds are paid

Payments are processed by Cashfree Payments, and approved refunds are issued through Cashfree to the original payment method. Refunds typically reach your account 5–7 working days after approval, depending on your bank or card issuer.

Once a refund is issued, access to that programme's coursework ends.